Customer Testimonials

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Google Sep 19, 2024

Noah was great to work with.

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DealerRater Sep 19, 2024

The cost for the Multi point inspection with oil change it alot of money. Next time I will just get the oil change unless something important needs to be done to the car. Service was good though - there customer oriented and washed my car - that was nice. I hope they let everyone know that they do that when they bring in their vehicle.

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DealerRater Sep 19, 2024

Dealership sent people to pick my explorer up and then returned it. Very convenient for us.

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DealerRater Sep 18, 2024

Schedule of service was efficient. Checking in was quick. Only complaint was the vehicle "oil change needed soon" message was not reset.

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Google Sep 18, 2024

Corwin Ford is without a doubt the best Ford Dealer in Washington State. Friendly staff in sales and service. Always professional and fun to deal with them. Great job in service on my vehicles!!

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Google Sep 18, 2024

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Google Sep 18, 2024

Great to work with. Resolved any concerns that came up in the purchase process.

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DealerRater Sep 17, 2024

Personnel were very helpful and answered all questions. They provided consistent updates on the progress of the maintenance and in-depth descriptions for all recommended maintenance.

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DealerRater Sep 16, 2024

They are very dedicated to finding the best fit for their customers. Best fit with the best price.

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DealerRater Sep 16, 2024

Exelente atencion al cliente 100%recomendable gracias, por las atenciones,desde que llegas hasta que terminas

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Google Sep 15, 2024

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Google Sep 15, 2024

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Google Sep 14, 2024

Purchased a used Jeep last week. Jeep was practically new. I was an out of state buyer and worked with Hannah. Easy transaction, got a great deal and was in and out of the dealership in less than one hour. Highly recommended.

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DealerRater Sep 14, 2024

Fast and efficient staff with great Service, and evaluated my filter which needed changing. On top of that free coffee which I needed at 7am.

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Google Sep 14, 2024

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Google Sep 14, 2024

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DealerRater Sep 13, 2024

Scheduled work was done on time. Appears to have been thorough. Waiting area was comfortable and clean. My only criticism is that - I asked the attendant why I had started receiving announcements of text messages on my car radio in just the last few months, never before in the 10 years I’ve owned the car. He didn’t know but tried to help me. The messages occur most often shortly after I get in and start the car. Of course, we could not repeat that there in the shop. However it continues to happen at the beginning of each ...

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DealerRater Sep 12, 2024

Building is welcoming. Noah greeted us as we walked in and was courteous and knowledgeable.

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Google Sep 12, 2024

Noah and the others were absolutely incredible! I walked in with a screw in my tire and in need of an oil change. They got my tire patched up and oil changed super fast! Thank you.

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DealerRater Sep 12, 2024

Friendly and fast service, signed papers, when car showed up no hassles and out the door with an understanding of the new vehicle

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Google Sep 11, 2024

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Google Sep 11, 2024

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Google Sep 11, 2024

Raphael was a action-oriented salesperson. He was a good listener and communicator. I would buy from this dealership again!

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DealerRater Sep 11, 2024

Great fast service, and Staff was very friendly and helpful and knowledgeable highly recommend to all my friends

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Google Sep 10, 2024

Good job on my tires, but should have put spare back where it goes.

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Google Sep 10, 2024

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Google Sep 8, 2024

Jersey was fantastic! Very knowledgeable about our Ford 450 and made for sure we got everything we could ask for in our new Truck. The whole process from start to finish was the most efficient and welcoming experience we've had at a Dealership…we will be back!

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Google Sep 8, 2024

Came in looking for a vehicle and Jose Valencia took great care of me and did a fantastic job of helping me find the vehicle I was looking for , great customer service , definitely recommend corwin ford as you next stop for your new vehicle purchase , if you have the opportunity to work with Jose Valencia as your sales person you will not be disappointed! Thank you !

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Google Sep 8, 2024

Fast and friendly team took care of my trucks maintenance.

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DealerRater Sep 8, 2024

Doug was very helpful very detailed and his explanations with the service that was provided and had an understanding of time overall Doug was the main reason I had such a great experience working With Ford

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Google Sep 8, 2024

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Facebook Sep 8, 2024

Jose Valencia is your man to go to if you want to buy a car, he got us in quick was straight forward with all the details of the car. Went above and beyond to make sure I got the car I want, excellent costumer service. Corwin Ford Dealership is an excellent choice if you’re trying to buy a car. Make sure to ask for Jose Valencia!!!

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Google Sep 8, 2024

Jose Valencia is your man to go to if you want to buy a car, he got us in quick was straight forward with all the details of the car. Went above and beyond to make sure I got the car I want, excellent costumer service. Corwin Ford Dealership is an excellent choice if you’re trying to buy a car. Make sure to ask for Jose Valencia!!!

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Google Sep 7, 2024

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Google Sep 7, 2024

I highly would recommend anyone wanting to buy a ford from Corwin , you can't go wrong ! Great group of folks down in Tri- cities Pasco! Keith

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DealerRater Sep 7, 2024

I have no problem with you guys by meeting. An appointment accommodations were made to get in and get out as fast as possible. I appreciate it professionalism thank you.

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DealerRater Sep 7, 2024

The buying experience was great, accessories guy was great. Vary happy with Corwin dealership thanks

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Google Sep 6, 2024

Worked with Hannah on our recent car purchase. She is outstanding!! She was very thorough and thoughtful of our family needs. I highly recommend!!

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Google Sep 5, 2024

The sales staff went far above my expectations in servicing my needs in the purchase of my KIA SPORTAGE. I recommend this dealership to anyone who wishes to be treated with respect and complete satisfaction.

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Google Sep 5, 2024

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Google Sep 4, 2024

Exceptional car dealership. Very friendly, competent and professional. I drive. From Yakima to do business with Corwin.

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DealerRater Sep 3, 2024

Pleasant service, clean dealership, friendly people. Kept us in the loop of what was happening. Very satisfied.

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Google Sep 3, 2024

Zain and the dealership did an amazing job helping my mother in law pick out her new truck! Very attentive and explained so much.

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DealerRater Sep 3, 2024

Always fast and efficient. Theyre able to get me a quality break down of services I need and explain the price in a very clear way. Worked with them for years, Jesse Gutierrez is definitely very knowledgeable and I would say he really elevates the experience.

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Google Sep 3, 2024

Jeremy was amazing! Love my new car

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DealerRater Sep 3, 2024

Jaun is awesome, he is super at getting my recall completed. Always very courteous and helpful with any questions I have about my truck.

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Google Sep 2, 2024

You’re the man Jordan! God bless!

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Google Sep 2, 2024

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Google Sep 1, 2024

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Google Sep 1, 2024

I had a mobile service come out to give my explorer a recall fix. He was prompt and courteous. My only complaint is he left black tire marks on the driveway. Good option for service.

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Google Aug 31, 2024

Dylan Botti was my salesman and I would definitely recommend asking for him!!

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DealerRater Aug 30, 2024

Best customer service in tri cities and advisor Juan O. Always taking care of customers.

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DealerRater Aug 30, 2024

Doug was very helpful took me to quick change and those employees were very helpful

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DealerRater Aug 30, 2024

Good service, explainations are clear, auto back to me in a timely manner, friendly associates.

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Google Aug 30, 2024

Outstanding customer service, high quality workmanship, and committed to exceeding expectations are what Corwin Ford and Quick Lane are all about! Go see Noah B. and the crew for routine service maintenance on your vehicle….they’ll take good care of you. I’ve used them for over 10 years and have no intention of going anywhere else. I’m very particular about my vehicles and trust all the techs. Thanks, Corwin Ford and Quick Lane!

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DealerRater Aug 30, 2024

Jeff went out of his way to find me the card that fit Me the style The size just just the car that called out to me

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Google Aug 30, 2024

Very good 👍

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Google Aug 30, 2024

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Google Aug 29, 2024

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DealerRater Aug 29, 2024

It was just fine. I have no gripe. Yadda yadda yadda yadda yadda Thank you

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Google Aug 28, 2024

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Google Aug 28, 2024

Very good experience

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Google Aug 28, 2024

Wow! I'm super impressed with Corwin's service department in Tri Cities! They are really on the ball and went way over and beyond today. Kevin and Rodolfo at Quick Lane were thorough and quick with perfect communication!

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Google Aug 28, 2024

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DealerRater Aug 26, 2024

Great service! Went out of their way to deliver our new vehicle to our house

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Google Aug 26, 2024

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Google Aug 26, 2024

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Google Aug 25, 2024

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Google Aug 25, 2024

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Google Aug 24, 2024

Good experience. Need to be more upfront about interest rates.

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DealerRater Aug 23, 2024

Jesse was so kind and helpful to get me in for maintenance. The staff at the dealership are so professional and helpful. I will definitely refer them to my family and friends.

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Google Aug 23, 2024

Awesome experience as Dylan & Marcos were professional and personable making for a great time! Will recommend and return. Thx team!!

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DealerRater Aug 23, 2024

Always very thorough with check in for service. Also easy to set up appointment for maintenance.

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Google Aug 23, 2024

Great service

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Google Aug 22, 2024

We visited the Accessories Dept to have them procure and install new remote 2-step running boards on our 2018 F-350 Super Duty Truck. While it did take some time, and several calls for status updates, the final result was fantastic. We ❤️ our new running boards. Open a door and the runners come out and down. Close the door and they go up and tuck in safely out of the way! So easy to use. Thanks, Alan and Miguel.

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Google Aug 22, 2024

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Google Aug 22, 2024

Omar from quick lane was clear about the services I was getting on my vehicle and handled everything in a timely manner. Great service!

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Google Aug 22, 2024

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DealerRater Aug 22, 2024

Rafael at Corwin Ford is amazing. Just purchased our 2nd vehicle from him and it’s always a smooth and quick process. We highly recommend! Thanks again RAF! 🙂

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Google Aug 22, 2024

I would like to thank all the employees at Ford Company. Their treatment was good and the employees were very kind and polite.🙏🙏

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Google Aug 21, 2024

Quick good service!

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Google Aug 21, 2024

Great service great experience ask for Jaden

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DealerRater Aug 21, 2024

Great customer service from Doug in the service department. Thank you for all your help Doug.

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DealerRater Aug 21, 2024

Awesome experience! Laura and Jonathan were great to work with. No pressure. Will do business again!

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DealerRater Aug 21, 2024

They do a super good job. They need a little bit bigger shop, but the service department itself when they do fix something it’s fixed correctly. There’s no question about it.

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DealerRater Aug 21, 2024

We thought our sales person was pretty good and accomidating. We thought the used sales guy that talked to us about our trade in was rude and unprofessional. We didn’t get a deal and we thought our trade in was a little under valued but bought any way because of your inventory on the ground. Honestly our sales guy is the biggest reason we bought this truck.

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DealerRater Aug 21, 2024

Martin was great to work with. My only critique with Corwin is the extended warranty sales pitch. How many times do I have to say, "I'm not interested?" That part was tedious and took way too long.

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DealerRater Aug 21, 2024

Easy dealership to work with and highly responsive sales team. Will work with them again for future needs.

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DealerRater Aug 21, 2024

Best car buying experience ever! Salesman followed up and answered all my questions! Very honest and courteous would highly recommend

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Google Aug 20, 2024

I purchased a Mercedes-Benz GLC 300 and could not be happier. The sales manager and sales person were amazing. The process was simple and stress-free. Thank you Saphyana and Steven for a great experience!!

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Google Aug 20, 2024

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Google Aug 20, 2024

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Google Aug 19, 2024

Super awesome experience. Unbeatable price. Hannah was great. Highly recommend checking with Corwin before purchasing elsewhere.

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DealerRater Aug 18, 2024

Kind, caring people. Also went above and beyond to find me a good seat cushion to help with knee issues.

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Google Aug 17, 2024

Fair price after negotiating.

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DealerRater Aug 17, 2024

Omar was a great sales man and I will always go back to him each time I’m looking for a car.

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DealerRater Aug 17, 2024

They always treat me right and always try to get me in and out as quick as possible.

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Google Aug 16, 2024

Bought 4 vehicles from corwin over the years. Pricing is always competitive and low pressure. Even the finance office has been tolerable without the sketchy back end hard sell routine.

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DealerRater Aug 16, 2024

Friendly, helpful, and professional are just three words that describe Corwin Fords Personnel. From purchasing my 2024 Expedition to having the first service and warranty item fixed. Darby, my service agent was great to work with.

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DealerRater Aug 16, 2024

We bought there so take back so far happy but I think should got a discount on last repair

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