Customer Testimonials

DealerRater logo
DealerRater Apr 20, 2024

The service excellent and they gave me a detail report on what needs to be done. It was done the next day and ready to go. Great customer service.

Read at DealerRater

Google logo
Google Apr 19, 2024

Great service.

Google logo
Google Apr 18, 2024

Google logo
Google Apr 18, 2024

Google logo
Google Apr 18, 2024

Excellent, when other dealers straight up lied and played number games, Corwin was honest and up front and offered one of the better trade in numbers for my car. If you’re tired of games these guys are great. Wish more Ford dealers were like this, it’s very hard anymore to find a dealership that’s not trying to take advantage of you from all angles anymore.

Google logo
Google Apr 18, 2024

Marcos and his team did a great job in getting me the Ford Raptor that was perfect. The paperwork was handled in a very quick and efficient manner. Thank you so much.

Google logo
Google Apr 18, 2024

Google logo
Google Apr 18, 2024

Google logo
Google Apr 18, 2024

Needed a tire repaired due to a slow leak (nail). Got me in without an appointment. Repaired the tire and had me on my way quickly

Google logo
Google Apr 18, 2024

Google logo
Google Apr 17, 2024

Google logo
Google Apr 17, 2024

Corwin has always treated me well. Their customer service is great. They kept me informed and were respectful of my needs.

Google logo
Google Apr 15, 2024

First class service. My service adviser, Darby, was outstanding.

Google logo
Google Apr 15, 2024

First time buying a car and it was the best experience I could have asked for! Everything was quick and easy, thank you!

Google logo
Google Apr 15, 2024

All went well the second time, not so much the 1st time!

Google logo
Google Apr 14, 2024

Google logo
Google Apr 14, 2024

Google logo
Google Apr 13, 2024

DealerRater logo
DealerRater Apr 13, 2024

Great customer service, fast, convenient , and they did a great job. They explain in detail and gives you options if needed.

Read at DealerRater

Google logo
Google Apr 13, 2024

Set up an appointment with Dylan over the phone, went in he was nice, attentive, and very professional!

Google logo
Google Apr 13, 2024

Emma is the best sales person. She worked almost a whole year to get the perfect truck. She took my many calls.

Google logo
Google Apr 13, 2024

Juan was fantastic and very helpful to work with.

Google logo
Google Apr 13, 2024

Jesse Gutierrez was very professional & made certain all my car needs were met. I appreciated his respect & courtesy as well. I will ask for him with my next service needs. Thanks Jesse!!

DealerRater logo
DealerRater Apr 13, 2024

Excellent communication. Kept me posted of activities and progress. Called me when ready and with regular updates. Very personal

Read at DealerRater

DealerRater logo
DealerRater Apr 13, 2024

jessie is an excellent associate. He helped me solve the problem I had with my brakes. He’s definitely an asset to your organization. Thanks, Jessie.

Read at DealerRater

Google logo
Google Apr 13, 2024

DealerRater logo
DealerRater Apr 12, 2024

Service coordinator was great to work with. The fact that I had $7500 in repairs on a truck with 48K miles does not say much for the quality of a Ford product. Is that why you constantly want me to buy a new truck, so I replace this one before the breakdowns start.

Read at DealerRater

Google logo
Google Apr 12, 2024

Google logo
Google Apr 12, 2024

I had a fantastic experience at Corwin Ford. They made buying a truck easy for me. Their customer service was excellent as well. They were professional and answered all my questions. Will definitely be coming back to purchase another car/truck.

DealerRater logo
DealerRater Apr 12, 2024

What they told me would happen did happen when they said it would. Doug Butler was very professional

Read at DealerRater

Google logo
Google Apr 11, 2024

It was great working with Hannah Breen! I am a numbers driven person and she was very patient with me and showed me all the ins and outs of my loan/vehicle. Thank you for going above and beyond for me and getting me into my new truck!

DealerRater logo
DealerRater Apr 11, 2024

They’re always friendly and do a great job. I didn’t have to wait long while they repaired the issues in my vehicle & they talked me thru it.

Read at DealerRater

Google logo
Google Apr 10, 2024

Salesman and Brenden did okay. A few too many hickups with the financing, but Brenden fixed it.

Google logo
Google Apr 10, 2024

The service is professional and fast.

Google logo
Google Apr 10, 2024

Darby @ Corwin Ford was really great to work with. She provided me with regular updates and was very timely in her responses to my questions. The work was done well and within the agreed upon budget.

Google logo
Google Apr 10, 2024

Google logo
Google Apr 10, 2024

Google logo
Google Apr 10, 2024

Rafael was and still is a great salesperson. The dealership is great.

DealerRater logo
DealerRater Apr 9, 2024

They have treated me very well over the years a they didn’t let me down this time either they got it in an out in a really good time thanks !

Read at DealerRater

Google logo
Google Apr 9, 2024

We were very happy with the car Will Snell found for us! It is perfect for our needs.The purchase process was smooth and timely.Thank you Will for helping us and making the experience a positive one!

Google logo
Google Apr 9, 2024

Google logo
Google Apr 9, 2024

Got in and out pretty fast. I love my new jeep.

DealerRater logo
DealerRater Apr 8, 2024

The people were very friendly and accommodating. I would most definitely recommend a friend or family member to buy a vehicle from Corwin Ford of Tri-Cities.

Read at DealerRater

DealerRater logo
DealerRater Apr 8, 2024

The people are very friendly and don’t try to talk me into anything I don’t beez

Read at DealerRater

DealerRater logo
DealerRater Apr 8, 2024

They were efficient and friendly. Answering all my questions and addressing concerns. Jessie was the best

Read at DealerRater

Google logo
Google Apr 8, 2024

Lost a keyfob and keys for my late model Ford, and needed a replacement. Was directed to Omar Pelaez at Quicklube. Omar was very professional, fast and efficient. He had my new key made, and fob programmed in minimal time, and even took the time to walk me through using the keyless entry (buttons on the door). I would recommend Omar Pelaez to others. Thanks Omar!

Google logo
Google Apr 8, 2024

Google logo
Google Apr 7, 2024

I always get the courtesy that one is expected and always receive the best work.

DealerRater logo
DealerRater Apr 7, 2024

Great service, patient, answered the right questions and some. Was able to get my questions answered and got a sweet rate.

Read at DealerRater

DealerRater logo
DealerRater Apr 7, 2024

Great workmanship. However they screw you with a miscellaneous fee. Say it's a environmental fee. When ask they say it's for shop tools. I was just screwed that's all.

Read at DealerRater

DealerRater logo
DealerRater Apr 7, 2024

I am extremely satisfied with the service I received from Jose. He was very professional, punctual and knowledgeable of the vehicle I purchased. Jose made purchasing a car very easy for me and my daughter.

Read at DealerRater

Google logo
Google Apr 6, 2024

Doug Butler is always so on top of things and so helpful. He never fails to give us a great experience at Corwin!!

DealerRater logo
DealerRater Apr 6, 2024

I like to take my Ford vehicles to the dealership to have trained technicians and genuine parts service.

Read at DealerRater

DealerRater logo
DealerRater Apr 6, 2024

Noah was friendly, and quickly addressed my concerns with my vehicle. Always a pleasure to bring my Edge in.

Read at DealerRater

Google logo
Google Apr 6, 2024

Purchased a 2023 Mustang Mach E GT from Corwin with the help of Hannah Breen. Hannah also sold me a car last year and I had a good experience with her. She remembered a lot about the previous transaction so it made this one much smoother. For example, I am not a fan of listening to the extended warranty spiel, as I view it as a buzzkill. The last thing I want to hear when spending a large sum of money is fake concern about the cost of repairs if an accident happens or a system fails. It is just a ...

Google logo
Google Apr 6, 2024

Great ppl to deal with. Treat their customers fair. Best dealer in the state.

Google logo
Google Apr 6, 2024

Google logo
Google Apr 5, 2024

Had a great experience buying a truck. Will Snell was fast, honest, and respectful.

Google logo
Google Apr 5, 2024

Marcos Blanco and his team were amazing and wonderful to work with in getting me the car I wanted. They answered all of my questions and went above and beyond to make sure I was taken care of. Truly a great experience and highly recommend Corwin Ford to anyone considering in making an auto purchase.

Google logo
Google Apr 5, 2024

Corwin ford was great, quick and fast. Omar was great too, very friendly and knowledgeable and broke down all maintenance services needed very well and thorough. Will be bringing my car there for all scheduled maintenance.

Google logo
Google Apr 5, 2024

We recently purchased a 2014 F150 from Corwin Ford of Pasco. The pickup was in excellent condition and reasonably priced. Pablo Correa was our salesman, who was very helpful. He is very knowledgeable, patient in answering questions and never pressuring to make a purchase. We are very pleased with the whole experience.

DealerRater logo
DealerRater Apr 5, 2024

$3300.00 of work and truck is still running rough. Staff was pleasant and easy to work with.

Read at DealerRater

DealerRater logo
DealerRater Apr 5, 2024

Used the insurance for the first time and people didn't seem to know how or what to do. Brenden took control of the situation and helped get our truck fixed.

Read at DealerRater

Google logo
Google Apr 5, 2024

Really appreciate your tech coming to the house to fix the repairs on the car. It was raining that day so I felt bad and offered some hot chocolate or a warm drink and he politely declined. He had a good attitude about being in the rain. Thanks for making life a little more convenient

DealerRater logo
DealerRater Apr 4, 2024

I’m happy to have driveway service. Service was great. So keep it up. Okay?

Read at DealerRater

DealerRater logo
DealerRater Apr 4, 2024

Great service super fast in n out. Great ppl and very helpful. They help you with everything.

Read at DealerRater

Google logo
Google Apr 4, 2024

We just completed the purchase of a used pickup with Corwin Ford Tri-Cities. Our salesman (Manuel Silva) was very good and patiently work with us to find a vehicle which suited our needs. He presented us with vehicles which matched our needs and requirements. He also followed through with the necessary preparation work we agreed the truck required. I would recommend Corwin Ford Tri-Cities for a vehicle purchase and would also recommend working with Manuel Silva to meet your needs. Many thanks Manuel and the whole Corwin Ford Team.

DealerRater logo
DealerRater Apr 4, 2024

Corwin ford tri cities quick lane is the only place i go to get my oil change. They are amazing

Read at DealerRater

Google logo
Google Apr 4, 2024

Google logo
Google Apr 3, 2024

Easiest time that I have ever had buying a vehicle all the people were nice and easy to work with

DealerRater logo
DealerRater Apr 3, 2024

I liked that they picked my car and brought it back Picked my car up*

Read at DealerRater

Google logo
Google Apr 2, 2024

Google logo
Google Apr 2, 2024

Thank you, Jeremy Gomez, for your help in the purchase of my 2023 Mustang Mach-E Cali Rt 1. I very much appreciated your flexibility with being able to keep the lines of communication open with me via phone/text during the buying process until I was able to finalize the paperwork in person. Thank you again! 🙂

DealerRater logo
DealerRater Apr 2, 2024

Great super easy and fast and very helpful. Great communication and fast service on all my vehicles.

Read at DealerRater

Google logo
Google Apr 2, 2024

Amazing service! Jersey helped us test drive a car and was very open on letting us know the good and bad of the car we were looking at. Afterwards the manager came out to ensure we were having a good experience and made a real effort to get to know us and what we are looking for in a car. Even though we didn't get the car they are an amazing place to go to and would recommend them highly ! Thank you Jersey ! 😁

Google logo
Google Mar 31, 2024

Looking for the car of my dreams! Happy with my Ford Bronco sports car. Corwin Ford Tri cities . In special to Laura Ayala, for showing me the best options thanks you. 😘

Google logo
Google Mar 31, 2024

Great experience with this dealership. Salesmen were excellent and knowledgeable. The customer service was great

Google logo
Google Mar 30, 2024

Went in looking for a single cab and I got Dylan .B to help me out he made the purchase headache free and gave me a reasonable deal . Was impressed by his professionalism and his hospitality definitely will be returning

Google logo
Google Mar 30, 2024

Good service. Discussed details well.

DealerRater logo
DealerRater Mar 30, 2024

Scheduled recall service for same day as quick-lane service. Only needing truck for one day.

Read at DealerRater

Google logo
Google Mar 29, 2024

I have my 2012 Ford Fusion serviced at Corwin Ford in Pasco WA. They are always efficient and reliable. I would refer them to all of the people that I know!

Google logo
Google Mar 29, 2024

Google logo
Google Mar 29, 2024

Very organized, responsive, kind. Will was great. I loved how he handled and explained everything

Google logo
Google Mar 29, 2024

My Dad has been buying trucks for Years and I have also continued buying Vehicles for our company. Alan Hoad is the man! I can't recommend him enough. Quick Lane and the service deparment also great service! Chandler is also the man when it comes to adding any accessories to our work vehicles.

Google logo
Google Mar 29, 2024

Had a great experience with Doug Butler and the rest of the crew at Corwin Ford. Very helpful and keeping us posted as to what was going on with our truck, while it was being repaired.

Google logo
Google Mar 29, 2024

DealerRater logo
DealerRater Mar 29, 2024

Hannah was knowledgeable and professional while helping us find the right vehicle. I would recommend Corwin Ford to family and friends.

Read at DealerRater

DealerRater logo
DealerRater Mar 29, 2024

Both employees worked to make sure my needs were met. Both employees checked on me while I was waiting for my vehicle and they answered my texts in a timely manner.

Read at DealerRater

DealerRater logo
DealerRater Mar 29, 2024

Extremely satisfied,made it work for me Great customer service I will recommend this to anyone else who's looking for a new vehicle

Read at DealerRater

Google logo
Google Mar 28, 2024

Thank you good sales person

DealerRater logo
DealerRater Mar 27, 2024

They really take their customers into consideration. I was in and out in a timely manner

Read at DealerRater

DealerRater logo
DealerRater Mar 27, 2024

Great setting up appointment, got our vehicle in and out in a timely manner, keep up the good work Corwin.

Read at DealerRater

Google logo
Google Mar 27, 2024

Customer service was very helpful & did not try to oversell services.

DealerRater logo
DealerRater Mar 26, 2024

Hanna , help me out through the whole process and she is wonderful, exceed my expectations above an beyond

Read at DealerRater

DealerRater logo
DealerRater Mar 26, 2024

Excellent service! Jesse is my go to when it comes to getting my oil changed. He always provides a great experience. I will only go to Corwin Ford

Read at DealerRater

Google logo
Google Mar 25, 2024

Mario was excellent sales person

Google logo
Google Mar 24, 2024

DealerRater logo
DealerRater Mar 24, 2024

Scheduled service at quick lane and a recall item for same day. It was nice having both services completed on the same day.

Read at DealerRater

Google logo
Google Mar 23, 2024

Excellent and very curtesy’s service!

DealerRater logo
DealerRater Mar 23, 2024

You've had a good experience with Corwin Ford always get us on time. Communication is good and we're just really happy that we can use you guys in service.

Read at DealerRater


Leave Us A Review